Qlik Sense Installation issue

[ralph_graham]

Hello,

I'm installing Qlik Sense onto a 2012 Windows Server which previously had QlikView 11.2 SR7. I removed the server and desktop QV installations, as well as deleting 'C:\ProgramData\QlikTech' but am getting an error message when installing Qlik Sense 2.0.1 (see attached log file).

I'm thinking it's because some remnants of QV 11.2 are there but not sure where to find them.

Does anyone have an idea what it could be?

Thanks,

Ralph

[Tyler_Waterfall]

Did you also remove c:\programdata\qlik\sense?

[ralph_graham]

No, I haven't removed it. Obviously it wouldn't have been there until I started the Sense install but do you recommend deleting it? (there is only a configuration.dat file in it)

Thanks

[Tyler_Waterfall]

Sorry - read through your original post too quickly. Yes, you won't have stuff in the programdata\qlik\sense until after you've installed Sense.

Did you uninstall QlikView 11.20 or just remove the folders?

The log points to a failure to install the postgreSQL. I am not skilled in this area and do not have an answer.

e000: Error 0x80070643: Failed to execute MSI package.

e000: SetupResult: -2147023293

e000: Failing MSI name (if any): PostgreSQL

[ralph_graham]

Yes completely uninstalled QlikView 11.2 and then deleted the folders as well.

Thanks for your help anyway.

[ralph_graham · Accepted solution]

Possibly have found the issue, we have Microsoft Visual C ++ 2010 x86 installed on our server rather than the x64 version which might be impacting the postgresql install.

[ralph_graham]

And yes that was the issue, just had to install the x64 version.

[insiriogirolami]

Thanks! It's worked for me.