Qlik Sense Scalability tools 5.2 problem to connect with header

[Daniel-Fr]

Hi everyone,

I am getting this log error when trying the header type connection. Error::Failed to connect to application

I followed step by step the Appendix A and the video on Youtube. I can connect to the application using NTLM.

When I try to connect manually to the hub using a header user I can see the user name in the hub but I get an error message.and when I try to connect to the app I get another error message.

Can anyone help me with this issue? Thanks!

[Levi_Turner · Accepted solution]

Have you setup your white list on the header virtual proxy to align with how it's configured on the non-header virtual proxy?

[Daniel-Fr]

It was indeed the white list!

Thanks a lot for your help! I spent an entire day trying to figure that out.

Maybe it would help many other people if this point was added to the tools checklist or documentation.