Qlik Sense enterprise server Upgrade failing to November 2020 Patch 11 (Package could not be registered)

[Prabhu]

Hi All,

I have upgraded my qlik sense enterprise server to November 2020 version. upgrade was successful. When i tried to install patch 11, it is failed.

Below is the error:

Unpacked installation folder could not be removed.

update failed.

Package could not be registered.

please help..

[PadmaPriya · Accepted solution]

Hello @Prabhu 

Please follow the below article:

Unable to install patch

• Create a file in the same directory as the installer naming it the same name as the update.config
• In the installer paste in this XML information:

<?xml version="1.0" encoding="utf-8" ?> <configuration> <runtime> <enforceFIPSPolicy enabled="false" /> </runtime> </configuration>

• Save the file
• Re-run the installer

Example:

• Installation file name: Qlik_Sense_update.exe
• Config file name: Qlik_Sense_update.exe.config

Let us know if this works for you.

Thanks,

Padma Priya

Qlik Support