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FelipeD
Partner - Contributor
Partner - Contributor

Qlik Sense version undefined

The last day's work to find the error, but not is possible, the Qlik Sense server detail:

Windows server: 2022

Qlik Version: November 2024

Patch: 2

Environment: single node

Issue: not able to open the hub; here appear interval server error and QMC appear undefined version.

Comments: I reviewed the ports of this server, and the ports are listening; attach the screenshot related.

Any help, please; this is an error very new.

Labels (1)
5 Replies
Dana_Baldwin
Support
Support

Hi @FelipeD 

Please note the forum you have posted to is for the Data Integration product Enterprise Manager, used for managing multiple Replicate/Compose/Catalog servers. To reach your target audience, please consider posting your question here: https://community.qlik.com/t5/Qlik-Sense/ct-p/qlik-sense

Thanks,

Dana

Vegar
MVP
MVP

Is it a new installation or an upgrade from an older version?

 

Make sure that your service account have the full rights on you qlik share defined when installing qlik sense. 

Sonja_Bauernfeind
Digital Support
Digital Support

Please also verify that the engine is correctly configured in the proxy as per The Qlik Sense Management Console shows Undefined-undefined Version instead of listing the correct v....

All the best,
Sonja

Don't forget to Like posts and use the "Accept as Solution" button on content that answered your question! Thanks 🙂
FelipeD
Partner - Contributor
Partner - Contributor
Author

Hi Vegar

This is an upgrade; the before version was May 2024 but appended the same issue, and the service account has all the privileges in the Qlik Sense shared folder.

FelipeD
Partner - Contributor
Partner - Contributor
Author

Hi dear Sonja

I validate the virtual proxy load balancer and, had already it configured, share the screenshot.