Qlikview ELB session persistence

[_akhan7qv]

Hello,

We are trying to use an ELB solution on 2 productions servers.

The ELB configuration is the following:

Our cookie to hold the user's session is named "AccessPointSession".
However, this does not seem to work when it comes to maintain an active session on the server where it started. Users are constantly being switched between one server and the other resulting in having constant timeouts and disconnections: the following cookie is not kept on the server

My question is: how can we ensure that a session is persistent on one server only ? How to prevent once the session is created that the ELB re-creates the same session on the other machine again and again ? As you can see on the first screenshot we tried to specifiy that we want sticky sessions with a specific given cookie but no luck so far...

Any help would be appreciated

[Jay_Brown]

Hello @_akhan7qv , thanks for posting your question to Qlik Community.

Please see the following:
https://community.qlik.com/t5/Knowledge/Network-Load-Balancer-NLB-Requirements-for-Qlik-Sense-Enterp....

https://community.qlik.com/t5/Official-Support-Articles/How-to-configure-Network-Loadbalancer-NLB-wi... 

Note that sticky sessions are mandatory here, you want to make sure that the ELB is not timing out the session prematurely.   Hope that helps!