Reloads Monitor 7.10 can't find task executions (view_task_execution_scheduler is empty)

[gandalfgray]

Hi!

We are trying to use Reloads Monitor 7.10.

We are using centralized logging to a log database.

Reloads Monitor 7.10 reads the log view 

view_task_execution_scheduler

but gets 0 results.

Which means we do not get anything in the Reloads Monitor app from QMC Task executions.

All logging and tracing at the scheduler is set to "Info" level.

How can we fix this?

[jpjust]

Hi Bastien,

I get the same output except last_forced_db_trim is 2020-07-13.

Should I run the command?

Thanks

[Bastien_Laugiero]

Hi,

No the connectivity seems good.

So a support case might be the best option to get on a remote session and have a look directly.

Thanks for all the troubleshooting and sorry we couldn’t fix this one. 

[jpjust]

Thanks Bastien for your help and support.

I will open a support ticket.