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Not applicable

Sense Central Engine stopped.

I am new to Qlik Sense. I installed Qlik Sense server. We have been using this server for about a month to create apps etc. Everything seemed to be working fine. Today we are  not able to log into the Hub. When I checked in the QMC, the central engine status shows as Stopped. This is a single node install. How can I start the engine? Appreciate your help.

Thanks,

Satya

1 Solution

Accepted Solutions
korsikov
Partner - Specialist III
Partner - Specialist III

I'm glad to get you help.

View solution in original post

11 Replies
korsikov
Partner - Specialist III
Partner - Specialist III

check log files in c:\ProgramData\Qlik\Sense\Log\Engine\

Not applicable
Author

Thanks Alexander. I checked the folder but couldn't find any log files. I only see 3 application files: Engine, QVConnect32 and QVConnect64.

Below were my logging setting for the engine. I changed all of them to "Info" now. So far don't see any log files.Do I need to do anything else before Qlik generates log files? Thanks.

korsikov
Partner - Specialist III
Partner - Specialist III

.Check again the way that you have, I'm sure you went to the directory above are not log catalog

you open folder c:\ProgramData\Qlik\Sense\Engine\

when you need openc:\ProgramData\Qlik\Sense\Log\Engine\

Not applicable
Author

You are right. That was reckless on my part. Thanks.

The below is what's in the file named: AZ004V1503_Exit_Engine_4008_2015-03-26. I didn't do anything specific intending to stop engine. How do I start the engine?

Severity    Timestamp    ProcessId    ThreadId    UserId    Message

INFO    20150326T154652.138+0000    4008    4024    Internal\Engine    Spawning KillerThread

INFO    20150326T154652.138+0000    4008    5992    Internal\Engine    ServerExit entered

INFO    20150326T154652.138+0000    4008    5992    Internal\Engine    Kill child processes still running

INFO    20150326T154652.138+0000    4008    5992    Internal\Engine    Calling pListener->StopListening

INFO    20150326T154714.064+0000    4008    4024    Internal\Engine    Termination not completed within 20s. Quitting!

INFO    20150326T154714.064+0000    4008    4024    Internal\Engine    Terminating service

Regards,

Satya

korsikov
Partner - Specialist III
Partner - Specialist III

mmc - services Qlik Sense Engine Service runing?

Part of the answer may be found in the repository logs

Not applicable
Author

Engine Service Stopped. When I try to start, I get an error "One or more services cannot be started".

I then rebooted the server. Now all Qlik services Stopped. I am starting them with an Administrator account.

korsikov
Partner - Specialist III
Partner - Specialist III

sorry for the late reply, I had a late night. try to start the service manually one by one, starting with the service repository. The second option is the ability to change the user's password on whose behalf the service is running

Not applicable
Author

Thanks Alexander. I checked the services on the windows server. I changed properties to use local admin account to run these jobs and restarted. They are all running now.

korsikov
Partner - Specialist III
Partner - Specialist III

I'm glad to get you help.