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Badzreyes00
Contributor III
Contributor III

Server Memory always reach 100%

Hi Everyone,

I have 4 apps that reloads every 4 hours. We are not encountering a problem before, but now whenever it runs, the memory always reaches around 98-100%. ALWAYS. We already allocated 64gb in memory and I don't know where to look and our tech team is not familiar with the Qlik Sense behavior, so I will greatly appreciate some inputs from you guys. Thank you so much and have a good day!

Badzreyes00_0-1592902134665.png

Regards

6 Replies
amirmohamed
Creator
Creator

I have the same issues,  what Qlik Sense version do you have? I have June 2020 

rzenere_avvale
Partner - Specialist II
Partner - Specialist II

Good evening, from which version did you upgrade QS? Prior to April 2020?

Badzreyes00
Contributor III
Contributor III
Author

Same! June2020.

Badzreyes00
Contributor III
Contributor III
Author

Hi Rzenere,

I am not quite sure but I think it is August 2019 or the version before august. Thank you!

ChotanaBI
Contributor III
Contributor III

Hi, 

I think you should work by dychotomy and try to find out which of the 4 apps cause the memory load.

Can you change the reload scheduler and analyze which one is the culprit?

chotana

 

Chotana
http://bi-formation-service.fr
Badzreyes00
Contributor III
Contributor III
Author

Hi,

The longest time to load is when my RAW Extractor App is running - this is where they connect to database to get new data. do you think we have a database issue? can you help me if there is a way I can check the status of Qlik Sense I mean, I want to make sure that the Qlik Sense itself is not causing the issue, is there a way to confirm that? maybe logs? Thank you!