Telemetry: How to analyse Telemetry Qlik Sense log files?

[jblomqvist]

Hi,

I followed the guide here: https://support.qlik.com/articles/000044757

I changed the QIX logging level to Warning.

My settings are:

[Settings 7]
ErrorPeakMemory=2147483648
WarningPeakMemory=1073741824
ErrorProcessTimeMs=60000
WarningProcessTimeMs=30000

We are unable to install the software on the server due to business restrictions but can analyse the log files.

What are the key fields to analyse? We have some chart objects that take 5+ minutes to load and we use extensions on our April 2018 version of Qlik Sense. The access method for the business users is the standard Hub way.

Is there anything I should watch out for when analysing the results?

[Bastien_Laugiero · Accepted solution]

Hello,

I would suggest starting with this article https://support.qlik.com/articles/000044757. There is a description of each relevant fields you need to look at while analyzing these logs. 

Also, it describes the most common methods you will find in the logs. (e.g. OpenApp, DoReload,...)

Hope this helps!