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subramani_r
Contributor III
Contributor III

Unable to Stop the UserSync

When I start the user sync with the database being empty, all the users start getting inactivated which is fine.

However, in the middle of the sync when I try to stop it from the user sync's tasks, it say's aborted on the UI, but the users keep getting inactivated very fast until all the users are inactivated.

I even tried changing the status of the SyncStatus in the UserDirectory connectors to 0 from the QSR PostGre DB, but it doesn't help.

Can someone please suggest a viable option to kill the sync forcefully either from QMC or API call or QSR Database?

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1 Reply
Adam_R
Support
Support

Hi Subramani,

To clarify, why would you want to forcibly kill the user sync task immediately? What is the use case?