Unable to connect with iPAD to the Qlik Sense engine error displayed on Qlik Sense Hub

[chrisg]

Hi,
When accessing the HUB with an iPAD you are getting the following error when
trying to open an application in the Qlik Sense Hub:

"Unable to connect to the Qlik Sense engine. Possible causes: too many connections,
the service is offline, or networking issues."

Its working in on a Desktop - but not on an iPAD ! 
We did the websocket test! See is the result.

Someone an idea or a tip what we may still have to adjust?

Thank you and have a nice weekend
Christoph

We did the  websocket test! Here is the result:

 https://community.qlik.com/t5/Support-Knowledge-Base/Unable-to-connect-to-the-Qlik-Sense-engine-erro...

 

[Bastien_Laugiero · Accepted solution]

Hello, 

I remember seeing the same type of issue in iOS when access Qlik Sense using HTTPS with an untrusted certificate.

A quick way to confirm that is to temporarily enable HTTP in Qlik Sense and try access the HUB using HTTP from iPad. 

Hope this helps!