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millerhm
Partner
Partner

What happened to the Download Site?

My team and I went to the Download Site today (https://us-b.demo.qlik.com/download/) to get the April 2019 GA and instead of the usual download site, see the below. 

Did the site change? What's up? We have already predefined a maintenance window with our users, so need to make sure we can get what we need for installation.

2019-04-26_14-54-01.png

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1 Solution

Accepted Solutions
Frank_S
Support
Support

We've had others in our office resolve this by clearing their web browser cache including cookies. That might be worth a try.

We are just 'like' you and like to be liked when providing a helpful answer. You may also press the 'Solution Accepted' button if an answer provided resolves your question or issue... Cheers!

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7 Replies
m_woolf
Master II
Master II

That link works fine for me.

millerhm
Partner
Partner
Author

There's one person in our org that we found it works for - however for others, it's showing what I show above and that's for users in multiple countries/networks. If I try in incognito, I just get stuck in a perpetual authentication loop. And it worked normally for us as recently as yesterday.

millerhm
Partner
Partner
Author

Here's a screencast of it in action: http://www.screencast.com/t/jKbzpwD20p

m_woolf
Master II
Master II

I think you are seeing the site that Qlik shows when it thinks you are not an existing customer. You might contact support.

millerhm
Partner
Partner
Author

Yeah, that may be the case, the weird bit is though that it's not even giving me the option to login. 

Frank_S
Support
Support

We've had others in our office resolve this by clearing their web browser cache including cookies. That might be worth a try.

We are just 'like' you and like to be liked when providing a helpful answer. You may also press the 'Solution Accepted' button if an answer provided resolves your question or issue... Cheers!

View solution in original post

millerhm
Partner
Partner
Author

Thanks - I had tried it in incognito originally and that still didn't work, but a few tries later, it finally did.