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Yogesh_
Contributor
Contributor
yesterday

In TALEND 6.0.1, TAC not loading the job conductor page

Hello,

Using Talend 6.0.1 (java version "1.8.0_144" , Apache Tomcat/8.0.20) and TAC is loading in browser and able to login. When click on left side menu item such as Users, Configurations, Job Conductor etc it does nothing (for e.g. job conductor is not loading).

When checked in console log (F12 ) it shows following exception,

com.google.gwt.logging.client.LogConfiguration
SEVERE: Exception caught: Error parsing JSON: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
com.google.web.bindery.event.shared.UmbrellaException: Exception caught: Error parsing JSON: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
	at Unknown.gYb(Unknown Source)
	at Unknown.Ukc(Unknown Source)
	at Unknown.mkc(Unknown Source)
	at Unknown.x7k(Unknown Source)
	at Unknown.z7k(Unknown Source)
	at Unknown.gi(Unknown Source)
	at Unknown.zF(Unknown Source)
	at Unknown.QF(Unknown Source)
	at Unknown.UG(Unknown Source)
	at Unknown._6d(Unknown Source)
	at Unknown.Y8d/R8d<(Unknown Source)
	at Unknown.Q_b(Unknown Source)
	at Unknown.T_b(Unknown Source)
	at Unknown.S_b/<(Unknown Source)
	at Unknown.EventHandlerNonNull*a9d(Unknown Source)
	at Unknown.c9d(Unknown Source)
	at Unknown.vG(Unknown Source)
	at Unknown.tH(Unknown Source)
	at Unknown.Pb(Unknown Source)
	at Unknown.PF(Unknown Source)
	at Unknown.VVb(Unknown Source)
	at Unknown.V_(Unknown Source)
	at Unknown.i1(Unknown Source)
	at Unknown.G1(Unknown Source)
	at Unknown.Pb(Unknown Source)
	at Unknown.PF(Unknown Source)
	at Unknown.g0(Unknown Source)
	at Unknown.z0(Unknown Source)
	at Unknown.V_(Unknown Source)
	at Unknown.i1(Unknown Source)
	at Unknown.G1(Unknown Source)
	at Unknown.Pb(Unknown Source)
	at Unknown.PF(Unknown Source)
	at Unknown.g0(Unknown Source)
	at Unknown.z0(Unknown Source)
	at Unknown.V_(Unknown Source)
	at Unknown.o0(Unknown Source)
	at Unknown.Pb(Unknown Source)
	at Unknown.PF(Unknown Source)
	at Unknown.g0(Unknown Source)
	at Unknown.Ufb(Unknown Source)
	at Unknown.Vb(Unknown Source)
	at Unknown.Oge(Unknown Source)
	at Unknown.Zge(Unknown Source)
	at Unknown.kuk(Unknown Source)
	at Unknown.huk(Unknown Source)
	at Unknown.UWe(Unknown Source)
	at Unknown.Atk(Unknown Source)
	at Unknown.Dtk(Unknown Source)
	at Unknown.wfe(Unknown Source)
	at Unknown.blc(Unknown Source)
	at Unknown.ylc(Unknown Source)
	at Unknown.Upe/c.onreadystatechange<(Unknown Source)
	at Unknown.Q_b(Unknown Source)
	at Unknown.T_b(Unknown Source)
	at Unknown.S_b/<(Unknown Source)
	at Unknown.EventHandlerNonNull*Upe(Unknown Source)
	at Unknown.qlc(Unknown Source)
	at Unknown.jfe(Unknown Source)
	at Unknown.qfe(Unknown Source)
	at Unknown.Q0k(Unknown Source)
	at Unknown.TWe(Unknown Source)
	at Unknown.WWe(Unknown Source)
	at Unknown.k1d(Unknown Source)
	at Unknown.Q_b(Unknown Source)
	at Unknown.T_b(Unknown Source)
	at Unknown.S_b/<(Unknown Source)
	at Unknown.gwtOnLoad(Unknown Source)
	at Unknown.C(Unknown Source)
	at Unknown.administrator/administrator.onScriptLoad(Unknown Source)
	at Unknown.anonymous(Unknown Source)
	at Unknown.anonymous(Unknown Source)
Caused by: com.google.gwt.json.client.JSONException: Error parsing JSON: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
	at Unknown.cYb(Unknown Source)
	at Unknown.fYb(Unknown Source)
	at Unknown.Rqc(Unknown Source)
	at Unknown.Orc(Unknown Source)
	at Unknown.Mrc(Unknown Source)
	at Unknown.Nrc(Unknown Source)
	at Unknown.kil(Unknown Source)
	at Unknown.GNk(Unknown Source)
	at Unknown.LNk(Unknown Source)
	at Unknown.Owk(Unknown Source)
	at Unknown.Ogc(Unknown Source)
	at Unknown.mkc(Unknown Source)
	at Unknown.x7k(Unknown Source)
	at Unknown.z7k(Unknown Source)
	at Unknown.gi(Unknown Source)
	at Unknown.zF(Unknown Source)
	at Unknown.QF(Unknown Source)
	at Unknown.UG(Unknown Source)
	at Unknown._6d(Unknown Source)
	at Unknown.Y8d/R8d<(Unknown Source)
	at Unknown.Q_b(Unknown Source)
	at Unknown.T_b(Unknown Source)
	at Unknown.S_b/<(Unknown Source)
	at Unknown.EventHandlerNonNull*a9d(Unknown Source)
	at Unknown.c9d(Unknown Source)
	at Unknown.vG(Unknown Source)
	at Unknown.tH(Unknown Source)
	at Unknown.Pb(Unknown Source)
	at Unknown.PF(Unknown Source)
	at Unknown.VVb(Unknown Source)
	at Unknown.V_(Unknown Source)
	at Unknown.i1(Unknown Source)
	at Unknown.G1(Unknown Source)
	at Unknown.Pb(Unknown Source)
	at Unknown.PF(Unknown Source)
	at Unknown.g0(Unknown Source)
	at Unknown.z0(Unknown Source)
	at Unknown.V_(Unknown Source)
	at Unknown.i1(Unknown Source)
	at Unknown.G1(Unknown Source)
	at Unknown.Pb(Unknown Source)
	at Unknown.PF(Unknown Source)
	at Unknown.g0(Unknown Source)
	at Unknown.z0(Unknown Source)
	at Unknown.V_(Unknown Source)
	at Unknown.o0(Unknown Source)
	at Unknown.Pb(Unknown Source)
	at Unknown.PF(Unknown Source)
	at Unknown.g0(Unknown Source)
	at Unknown.Ufb(Unknown Source)
	at Unknown.Vb(Unknown Source)
	at Unknown.Oge(Unknown Source)
	at Unknown.Zge(Unknown Source)
	at Unknown.kuk(Unknown Source)
	at Unknown.huk(Unknown Source)
	at Unknown.UWe(Unknown Source)
	at Unknown.Atk(Unknown Source)
	at Unknown.Dtk(Unknown Source)
	at Unknown.wfe(Unknown Source)
	at Unknown.blc(Unknown Source)
	at Unknown.ylc(Unknown Source)
	at Unknown.Upe/c.onreadystatechange<(Unknown Source)
	at Unknown.Q_b(Unknown Source)
	at Unknown.T_b(Unknown Source)
	at Unknown.S_b/<(Unknown Source)
	at Unknown.EventHandlerNonNull*Upe(Unknown Source)
	at Unknown.qlc(Unknown Source)
	at Unknown.jfe(Unknown Source)
	at Unknown.qfe(Unknown Source)
	at Unknown.Q0k(Unknown Source)
	at Unknown.TWe(Unknown Source)
	at Unknown.WWe(Unknown Source)
	at Unknown.k1d(Unknown Source)
	at Unknown.Q_b(Unknown Source)
	at Unknown.T_b(Unknown Source)
	at Unknown.S_b/<(Unknown Source)
	at Unknown.gwtOnLoad(Unknown Source)
	at Unknown.C(Unknown Source)
	at Unknown.administrator/administrator.onScriptLoad(Unknown Source)
	at Unknown.anonymous(Unknown Source)
	at Unknown.anonymous(Unknown Source)

Tried clearing temp, and work folder from apache-tomcat but same issue.

Any help is greatly appreciated!

 

Labels (2)
Labels
60 Views
0 Likes
2 Replies
Xiaodi_Shi
Support
Support
yesterday

Hello,

Is there any more error message which is located in <ServersInstallationPath>\apache-tomcat-XXX\logs.?

Best regards

Sabrina

23 Views
0 Likes
Yogesh_
Contributor
Contributor
11 hours ago
Author

Hi Sabrina,

Don't see any error message from it. Attached localhost_access.txt log

'' - - [27/Sep/2024:04:39:00 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:39:08 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:39:09 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:39:10 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:39:18 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:39:19 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:39:20 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:39:29 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:39:30 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:39:31 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:39:39 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:39:40 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:39:41 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:39:51 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:39:51 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:39:52 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:39:59 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:40:00 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:40:01 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:40:04 -0700] "GET /org.talend.administrator/?locale=en&branding=Jaspersoft HTTP/1.1" 304 -
'' - - [27/Sep/2024:04:40:05 -0700] "POST /org.talend.administrator/administrator/branding HTTP/1.1" 200 20
'' - - [27/Sep/2024:04:40:05 -0700] "POST /org.talend.administrator/administrator/license HTTP/1.1" 200 14
'' - - [27/Sep/2024:04:40:05 -0700] "HEAD /org.talend.administrator/resources/tac/images/branding/JETL_fondFilet.png HTTP/1.1" 404 -
'' - - [27/Sep/2024:04:40:05 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:40:05 -0700] "POST /org.talend.administrator/administrator/properties HTTP/1.1" 200 589
'' - - [27/Sep/2024:04:40:06 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 18
'' - - [27/Sep/2024:04:40:06 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:40:06 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:40:06 -0700] "POST /org.talend.administrator/administrator/menu HTTP/1.1" 200 1594
'' - - [27/Sep/2024:04:40:07 -0700] "POST /org.talend.administrator/administrator/branding HTTP/1.1" 200 16
'' - - [27/Sep/2024:04:40:07 -0700] "POST /org.talend.administrator/administrator/branding HTTP/1.1" 200 36
'' - - [27/Sep/2024:04:40:07 -0700] "POST /org.talend.administrator/administrator/menu HTTP/1.1" 200 1594
'' - - [27/Sep/2024:04:40:16 -0700] "POST /org.talend.administrator/administrator/menu HTTP/1.1" 200 35
'' - - [27/Sep/2024:04:40:16 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:40:16 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:40:16 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:40:26 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:40:26 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:40:26 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:40:36 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:40:36 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:40:36 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:40:46 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:40:46 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:40:46 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:40:56 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:40:56 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:40:56 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:06 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:06 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:41:07 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:16 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:41:16 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:17 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:26 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:41:26 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:27 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:37 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:37 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:41:37 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:47 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:47 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:41:47 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:57 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48
'' - - [27/Sep/2024:04:41:57 -0700] "POST /org.talend.administrator/administrator/login HTTP/1.1" 200 716
'' - - [27/Sep/2024:04:41:57 -0700] "POST /org.talend.administrator/administrator/msg HTTP/1.1" 200 48

Yogesh__1-1727438257142.png

Thanks

 

 

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