Skip to main content
Announcements
July 15, NEW Customer Portal: Initial launch will improve how you submit Support Cases. IMPORTANT DETAILS
cancel
Showing results for 
Search instead for 
Did you mean: 
varun1949
Contributor III
Contributor III

Talend 7.3 getting crashed as soon as it gets opened (getting jscript9.dll error )

Hello Folks ,

When i am trying to open talend it is getting crashed again and again

This is the error which i am getting

Problem signature:

 Problem Event Name: APPCRASH

 Application Name: TOS_DI-win-x86_64.exe

 Application Version: 0.0.0.0

 Application Timestamp: 534c4787

 Fault Module Name: jscript9.dll

 Fault Module Version: 11.0.9600.17031

 Fault Module Timestamp: 530882eb

 Exception Code: c0000094

 Exception Offset: 000000000041e19e

 OS Version:

 Locale ID:

 Additional Information 1: a0f8

 Additional Information 2: a0f8233ca7391bd7fd51b3f0f0c50265

 Additional Information 3: ed70

 Additional Information 4: ed7059feb9dc053434f71397b02e5ef0

Things which i have done

  1. Reinstalled talend once again
  2. Java jdk installed 8 and then 11 and env paths are set correctly but still its not working
  3. Java jdk bin path added in TOS_DI-win-x86_64.ini file
  4. I have talend6.2 as well but its totally working fine idk why 😞

 

Nothing of these mentioned steps are working , My machine is Windows 2012 server machine

and 64 bit OS x64 based processor, Please advise

 

@Nikhil Thampi​  @Xiaodi Shi​  - please provide expert advise,

Labels (3)
1 Reply
Anonymous
Not applicable

Hello,

Could you please upload the log message? Which is located in <Talend Studio installation path>/workspace/.metadata/.log   

Best regards

Sabrina