Closed within 24 hours

[#1]

Hi all,

Question:

How I can get cases closed within 24 hours of opening?

Fields: CREATE_CASE, CLOSE_CASE, format: DD/MM/YYYY hh:mm:ss

Regards,

[cfz · Accepted solution]

Hi Mario,

Please find attached an example that I hope will answer your question.

I hope it helps.

Regards

Carlos

[#3]

Carlos;
Thanks very much for your help.