The new Downloads site launched on February 15, 2022. Below is a list of known issues and their status.
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Known Issue |
Status |
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1
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Page does not load on mobile |
This page is not intended to be used on a Mobile device as users will not be downloading exe files to their mobile device.
However, mobile browsers block cookies by default. To enable in Safari for iOS:
1. Go to Settings > Safari > Privacy & Security
2. Disable 'Block All Cookies'
3. Disable 'Prevent Cross-Site Tracking'
|
| 2 |
Receive error when trying to load page:
{"errors":[{"title":"State verification failed","detail":"State not valid, missing request forgery protection","code":"STATE-1","status":"401"}],"traceId":"000000000000000063c6cd60bf2ee1dc"}
Affects Chrome and Safari.
|
See Qlik Downloads page shows "401 Unauthorized Access" error |
| 3 |
Header and breadcrumb font different on page (outside of app) |
Fixed |
| 4 |
Page is blank in the desktop browser |
For Chrome: See Qlik Downloads page shows "401 Unauthorized Access" error.
If the article does not resolve your issue, please reach out to Customer Support.
Mac/Safari: researching
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| 5 |
Receive error when trying to load page:
Unable to connect to the Qlik Sense engine. ...too many open connections, the service is offline, or networking issues
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See Qlik Cloud: "Unable to connect to the Qlik Sense engine" error when opening or accessing an app
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| 6 |
Qlik Downloads page fails to load intermittently with the error;
{"errors":[{"title":"Forbidden","detail":"User is not a member of tenant","code":"AUTH-5","status":"403"}],"traceId":"<id>"}
|
This issue is being investigated by Qlik, with the reference QB-11636.
The symptom is intermittent, so a workaround can be to try accessing through a new browser window.
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| 7 |
Intermittent 403 error:
{"errors":[{"title":"Forbidden","detail":
"User is not a member of tenant",
"code":"AUTH-5","status":"403"}],
"traceId":"00000000000000006781e25aeca926b9"}
|
Resolved
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