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Documents explaining how to use Qlik Community and its features.
If you are new to the Qlik Community or are just looking for a How-To, below is a directory with direct links to some helpful articles:
Also, check out the Help page.
Multi-factor authentication (MFA) is an extra layer of security to access to Qlik Community.
If you are new to the Qlik Community or are just looking for a How-To, below is a directory with direct links to some helpful articles:
Also, check out the Help page.
The new Downloads site launched on February 15, 2022. Below is a list of known issues and their status.
Known Issue | Status | |
1 |
Page does not load on mobile |
This page is not intended to be used on a Mobile device as users will not be downloading exe files to their mobile device. 1. Go to Settings > Safari > Privacy & Security 2. Disable 'Block All Cookies' 3. Disable 'Prevent Cross-Site Tracking' |
2 |
Receive error when trying to load page: {"errors":[{"title":"State verification failed","detail":"State not valid, missing request forgery protection","code":"STATE-1","status":"401"}],"traceId":"000000000000000063c6cd60bf2ee1dc"} Affects Chrome and Safari. |
See Qlik Downloads page shows "401 Unauthorized Access" error |
3 | Header and breadcrumb font different on page (outside of app) | Fixed |
4 | Page is blank in the desktop browser |
For Chrome: See Qlik Downloads page shows "401 Unauthorized Access" error. If the article does not resolve your issue, please reach out to Customer Support. |
5 |
Receive error when trying to load page: Unable to connect to the Qlik Sense engine. ...too many open connections, the service is offline, or networking issues |
See Qlik Cloud: "Unable to connect to the Qlik Sense engine" error when opening or accessing an app |
6 |
Qlik Downloads page fails to load intermittently with the error; {"errors":[{"title":"Forbidden","detail":"User is not a member of tenant","code":"AUTH-5","status":"403"}],"traceId":"<id>"} |
This issue is being investigated by Qlik, with the reference QB-11636. The symptom is intermittent, so a workaround can be to try accessing through a new browser window. |
7 |
Intermittent 403 error: {"errors":[{"title":"Forbidden","detail": |
Resolved |
To update your community username, click on your username in the right corner of the global header to open your user menu, and select My Settings:
On the My Settings > Personal > Username tab, you'll find your "Username" listed. Click into the field to update your username. You can use letters, numbers, dashes, or underscores, but you cannot use periods or other special characters.
In community posts, you can use hashtags to mention products in the message body. These product mentions then appear as hyperlinks and take users to a Product Page in the community. Watch this:
Behind the scenes, a product mention creates a product association between a product and the message in which the product is referenced.
We love how the product has an associated image. This makes me feel such joy (yep, geek!)
You can use this feature on discussion boards or documents. There is a 'hint' at the bottom of the Document Body too, just to serve as a reminder.
The product feature is a relatively new enhancement to our Qlik Community. We hope you like it !
Today, the Qlik Community Team rolled out new rank names to our community in Phase 1 of an update to the Gamification system. You can read more about the project goals in this blog post.
As part of the project, Qlik Community members received new rank names as well as new rank images. The names were applied automatically as part of the launch effort. There is nothing for you to do. The new rank names are as follows:
The rank names were created so as to be universally understood and easy to understand. I'd like to thank the Qlik Community MVPs for their feedback and Qlik's Brand and Creative Services Team for designing the new images.
To move from one rank to the next requires a progression in the level of your activity on our community. We do not share the algorithm used behind the scenes. What we can tell you is that we measure activity based on: Likes, Replies, Solutions, and Topics started. The behavior we encourage in this community is members helping other members. As was the case with the prior ranking system, roman numeral progression between ranks are utilized (eg. Creator I, Creator II, Creator III). This enables us to give credit without having members wait so long to progress to the next level.
We know and understand there is SO much more we can do with gamification. This is only the beginning. Please be sure to read the blog post so that you can review and understand all the details.
See you online!
Melissa
Director, Qlik Community
You can choose to translate the Community into the language of your choice. To choose a language other than English, go to the top Community from any page and choose from the drop-down:
If you would like, you can opt out of receiving all community emails.
To do so, go to the My Settings > Personal > Email tab.
You can mouse over the info icon for additional information. This selection will opt out of community emails, including content subscriptions.
Click the check box next to "Don't send me any community notifications."
Click Save.
Instead of opting out completely, you can also cusomize what kinds of email notifications you receive on your Subscriptions & Notifications > Notification settings page.
In the Qlik Community, you can subscribe to a specific forum, a specific piece of content, and a label. In doing this, you will be notified of an update to that forum or piece of content.
**Notice you can also bookmark a piece of content
**To manage Subscriptions (and Bookmarks) go to “My Settings” > “Subscriptions & Notifications"
More Help is Available on the Help page
This document will explain the meaning of the rankings as they stand within the Qlik Community today. We will likely update the rankings in the future and when we do, we will update this document to reflect any changes.
The main purpose of the rankings in this online community is to recognize those who contribute and identify those users to other community members. The rankings in this community are a ladder structure, the lowest ranks listed at the bottom. The more you participate the higher up you will advance up the ladder. These ranks are updated automatically as you earn them. Below is an image of the Rank Ladder.
We also have the ability to manually assign a rank to a member. These rankings reflect a group or team that a member is a part of. Below is a list of the most common ranks you will see in the community:
I hope this document was helpful to you.
You can add personal information on your community profile to help other community members learn more about you and build your reputatoin in the community.
The First Name and Last Name fields are tied to your Qlik ID account cannot be edited within the community. To update the First Name or Last Name on your Qlik ID account, contact Qlik Support through the Qlik Support Portal.
To update your profile's personal information, fill in any of the fields you would like, and click Save.
To update who is able to see your personal information, update your Privacy Settings.
Qlik Community includes a Private Messenger feature which enables community members to send messages to each other within the community.
To access the Private Messenger, click the envelope icon to the left of your username in the global page header.
This opens your Private Messenges page.
To update your Private Messenger settings, click your username in the global page header and select My Settings from the menu.
Then, navigate to My Settings > Preferences > Private Messenger.
To turn off the Private Messenger feature, uncheck the box for "Turn on private messages."
To update the number of private messages per page, enter the desired number of messages to display.
To stop receiving email notifications for new private messages, uncheck the box.
After you have made your updates, click Save.
See Also:
To update other email notification settings, go to My Settings > Subscriptions & Notifications > Notification Settings.
The following community enhancements have been published:
Qlik Community: 2019 Updates
We encourage you to subscribe to the Community Manager blog and/or bookmark this page.