When the coronavirus struck California, Contra Costa Health Services had the advantage of already having the tools and the mindset to meet this challenge head-on. We knew that with the shelter-in-place order, we were asking our community to make a huge sacrifice. We had to maintain the trust of our community by being transparent about the situation so residents could make informed decisions.
Up to this point, our Qlik license had always been for internal use, and our dashboards were only seen by a few hundred people. Under these extenuating circumstances, however, Qlik gave us a two-month free trial license for online use, so we could produce public-facing COVID-19 dashboards.