Do not input private or sensitive data. View Qlik Privacy & Cookie Policy.
Skip to main content

Announcements
Only at Qlik Connect! Guest keynote Jesse Cole shares his secrets for daring to be different. Learn More!
cancel
Showing results for 
Search instead for 
Did you mean: 
lucacupito
Contributor II
Contributor II

Error when i try to open Talend Studio 7.3.1

Hi to everyone,

i have a big problem when i try to open talend studio. The error:

java.net.SocketException: Connection reset
  at org.talend.repository.remoteprovider.client.ClientFactory.getClient(ClientFactory.java:118)
  at org.talend.repository.remoteprovider.CheckListener.widgetSelected(CheckListener.java:56)
  at org.talend.repository.ui.login.connections.ConnectionFormComposite$DelegateSelectionListener.widgetSelected(ConnectionFormComposite.java:999)
  at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:252)
  at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:89)
  at org.eclipse.swt.widgets.Display.sendEvent(Display.java:4131)
  at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1055)
  at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:3944)
  at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3547)
  at org.eclipse.jface.window.Window.runEventLoop(Window.java:822)
  at org.eclipse.jface.window.Window.open(Window.java:798)
  at org.talend.repository.ui.login.LoginProjectPage$11.widgetSelected(LoginProjectPage.java:863)
  at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:252)
  at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:89)
  at org.eclipse.swt.widgets.Display.sendEvent(Display.java:4131)
  at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1055)
  at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:3944)
  at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3547)
  at org.eclipse.jface.window.Window.runEventLoop(Window.java:822)
  at org.eclipse.jface.window.Window.open(Window.java:798)
  at org.talend.repository.RepositoryService.openLoginDialog(RepositoryService.java:322)
  at org.talend.rcp.intro.Application.logUserOnProject(Application.java:518)
  at org.talend.rcp.intro.Application.start(Application.java:211)
  at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:203)
  at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:137)
  at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:107)
  at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:400)
  at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:255)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:498)
  at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:659)
  at org.eclipse.equinox.launcher.Main.basicRun(Main.java:595)
  at org.eclipse.equinox.launcher.Main.run(Main.java:1501)
Caused by: java.net.SocketException: Connection reset
  at org.talend.repository.remoteprovider.rest.RestUtil.request(RestUtil.java:199)
  at org.talend.repository.remoteprovider.rest.RestUtil.request(RestUtil.java:87)
  at org.talend.repository.remoteprovider.rest.RestUtil.getResponse(RestUtil.java:70)
  at org.talend.repository.remoteprovider.rest.request.ServerCheckRestApi.getServerType(ServerCheckRestApi.java:52)
  at org.talend.repository.remoteprovider.client.ClientFactory.getClient(ClientFactory.java:97)
  ... 34 more
Caused by: java.net.SocketException: Connection reset
  at java.net.SocketInputStream.read(SocketInputStream.java:210)
  at java.net.SocketInputStream.read(SocketInputStream.java:141)
  at java.io.BufferedInputStream.fill(BufferedInputStream.java:246)
  at java.io.BufferedInputStream.read1(BufferedInputStream.java:286)
  at java.io.BufferedInputStream.read(BufferedInputStream.java:345)
  at sun.net.www.http.HttpClient.parseHTTPHeader(HttpClient.java:735)
  at sun.net.www.http.HttpClient.parseHTTP(HttpClient.java:678)
  at sun.net.www.http.HttpClient.parseHTTP(HttpClient.java:706)
  at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1587)
  at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1492)
  at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:480)
  at org.talend.repository.remoteprovider.rest.RestUtil.request(RestUtil.java:152)
  ... 38 more

 i try to disable any firewall or antivirus but the problem persist.
Any solution? 
Thank you in advance.

Labels (3)
1 Reply
Anonymous
Not applicable

Hello @lucacupito , you can try to share a tcpdump (or equivalent) while replicating the issue.

It should help to identify if a remote host is responding with a TCP RST flag; from my understanding, it can also be a perimetral firewall and related.

If tcpdump doesn't show abnormal behaviors (or the error), we can move to the OS and JVM.

At this stage, and with the provided informations, I don't believe it's an application (talend) error.

Which version of java are you using?

Are you running under Linux or Windows?

 

Regards,