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lucacupito
Contributor II
Contributor II

Error when i try to open Talend Studio 7.3.1

Hi to everyone,

i have a big problem when i try to open talend studio. The error:

java.net.SocketException: Connection reset
  at org.talend.repository.remoteprovider.client.ClientFactory.getClient(ClientFactory.java:118)
  at org.talend.repository.remoteprovider.CheckListener.widgetSelected(CheckListener.java:56)
  at org.talend.repository.ui.login.connections.ConnectionFormComposite$DelegateSelectionListener.widgetSelected(ConnectionFormComposite.java:999)
  at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:252)
  at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:89)
  at org.eclipse.swt.widgets.Display.sendEvent(Display.java:4131)
  at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1055)
  at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:3944)
  at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3547)
  at org.eclipse.jface.window.Window.runEventLoop(Window.java:822)
  at org.eclipse.jface.window.Window.open(Window.java:798)
  at org.talend.repository.ui.login.LoginProjectPage$11.widgetSelected(LoginProjectPage.java:863)
  at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:252)
  at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:89)
  at org.eclipse.swt.widgets.Display.sendEvent(Display.java:4131)
  at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1055)
  at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:3944)
  at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3547)
  at org.eclipse.jface.window.Window.runEventLoop(Window.java:822)
  at org.eclipse.jface.window.Window.open(Window.java:798)
  at org.talend.repository.RepositoryService.openLoginDialog(RepositoryService.java:322)
  at org.talend.rcp.intro.Application.logUserOnProject(Application.java:518)
  at org.talend.rcp.intro.Application.start(Application.java:211)
  at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:203)
  at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:137)
  at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:107)
  at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:400)
  at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:255)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:498)
  at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:659)
  at org.eclipse.equinox.launcher.Main.basicRun(Main.java:595)
  at org.eclipse.equinox.launcher.Main.run(Main.java:1501)
Caused by: java.net.SocketException: Connection reset
  at org.talend.repository.remoteprovider.rest.RestUtil.request(RestUtil.java:199)
  at org.talend.repository.remoteprovider.rest.RestUtil.request(RestUtil.java:87)
  at org.talend.repository.remoteprovider.rest.RestUtil.getResponse(RestUtil.java:70)
  at org.talend.repository.remoteprovider.rest.request.ServerCheckRestApi.getServerType(ServerCheckRestApi.java:52)
  at org.talend.repository.remoteprovider.client.ClientFactory.getClient(ClientFactory.java:97)
  ... 34 more
Caused by: java.net.SocketException: Connection reset
  at java.net.SocketInputStream.read(SocketInputStream.java:210)
  at java.net.SocketInputStream.read(SocketInputStream.java:141)
  at java.io.BufferedInputStream.fill(BufferedInputStream.java:246)
  at java.io.BufferedInputStream.read1(BufferedInputStream.java:286)
  at java.io.BufferedInputStream.read(BufferedInputStream.java:345)
  at sun.net.www.http.HttpClient.parseHTTPHeader(HttpClient.java:735)
  at sun.net.www.http.HttpClient.parseHTTP(HttpClient.java:678)
  at sun.net.www.http.HttpClient.parseHTTP(HttpClient.java:706)
  at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1587)
  at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1492)
  at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:480)
  at org.talend.repository.remoteprovider.rest.RestUtil.request(RestUtil.java:152)
  ... 38 more

 i try to disable any firewall or antivirus but the problem persist.
Any solution? 
Thank you in advance.

Labels (3)
1 Reply
Anonymous
Not applicable

Hello @lucacupito , you can try to share a tcpdump (or equivalent) while replicating the issue.

It should help to identify if a remote host is responding with a TCP RST flag; from my understanding, it can also be a perimetral firewall and related.

If tcpdump doesn't show abnormal behaviors (or the error), we can move to the OS and JVM.

At this stage, and with the provided informations, I don't believe it's an application (talend) error.

Which version of java are you using?

Are you running under Linux or Windows?

 

Regards,