Network is unavailable. please fix it. Unable to download JARs

[Anonymous]

I am using TOS Data Integration 7.2.1. During job design, if i use any component, it asks me to install related dependency. Upon trying to do so i get "Network is unavailable. please fix it." error . Also observed that "Download and install all modules available" button is disabled. PFA screenshot. I have gone through below post already but unable to resolve the issue.

https://community.talend.com/t5/Installing-and-Upgrading/Network-is-unavailable-please-fix-it-and-un...
https://community.talend.com/t5/Design-and-Development/resolved-Unable-to-download-external-jars-wit...
https://community.talend.com/t5/Installing-and-Upgrading/Download-and-install-all-modules-is-disable...

Any help in this regard will be highly appreciated.

[manodwhb]

@Moe ,those jars are external jars ,which you need download to your local machine and need to install.

check the below link to know more about.

https://help.talend.com/reader/oqupjo25kcKzk8ZROYnQsA/XXtFdyNRBih3K81b2fs9Ow

[Anonymous]

Hello,

Is your network working well? Any connection issue? Are you able to reach out talend-update.talend.com?

Best regards

Sabrina

[Anonymous]

Yes @xdshi . I am able to access https://talend-update.talend.com/nexus/

[Anonymous]

Hello @Moe 

Could you please give us more information about your situation? What's OS and JDK version are you using? We will make a testing on it.

Best regards

Sabrina

[Anonymous]

@xdshi  PFB details :

OS - Windows 10 Enterprise

JDK - 1.8

H:\>java -version
Java(TM) SE Runtime Environment (build 1.8.0_251-b08)
Java HotSpot(TM) 64-Bit Server VM (build 25.251-b08, mixed mode)

H:\>echo %JAVA_HOME%
C:\Java\jdk1.8.0_251

[Anonymous]

Hello,

I will make a testing on talend open studio V 7.2.1 and JDK 1.8 and then come back to you as soon as possible.

Best regards

Sabrina

[Anonymous]

Hello @Moe 

We cannot repro your issu from our side. Are you behind proxy? If so, did you follow all the steps to add the talend-update.talend.com:443 to the proxy whitelist? Is it with success when you try to turn off firewall, antivirus? Thanks for your time.

Best regards

Sabrina

[Srikanth_Kondamadugula]

Talend support team,

Any solution to this? I'm facing the same issue with Talend 7.2.1

Windows firewall is disabled.

Using OpenJDK Runtime Environment (build 1.8.0_262-b10)

Imported all the certificates into the keystore from http://talend-update.talend.com and https://repo.maven.apache.org/maven2 websites but still facing the issue -

[Anonymous]

Hello,

Are you behind a domain integrated HTTP/HTTPS proxy (Corporate environment)?

For library download, if proxy is configured, studio will try to use http/https proxy as the first choice instead of socks, if no http/https proxy configured, then studio will try to use socks;

also support parameter -Dtalend.proxy.HttpClient.useDefaultSettings=true to specify studio to use socks proxy as the first choice for library download.

Best regards

Sabrina