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Anonymous
Not applicable

Unable to install on Mac OS X El Capitan

I have downloaded Open Studio Data Integration.  I was then prompted to install Java, which I did.  I am double-clicking "TOS_DI-macosx-cocoa.app" to try and start Open Studio. On attempting to start Open Studio I get a dialog stating "An Error has occurred.  See the log file.  null".  Top part of log file show below.  Can anyone help?  Many thanks.
!SESSION 2016-01-19 09:31:12.334 -----------------------------------------------
eclipse.buildId=unknown
java.version=1.6.0_65
java.vendor=Apple Inc.
BootLoader constants: OS=macosx, ARCH=x86_64, WS=cocoa, NL=en_US
!ENTRY org.eclipse.osgi 4 0 2016-01-19 09:31:12.834
!MESSAGE error loading hook: org.talend.osgi.configurator.JarLoaderConfigurator
!STACK 0
java.lang.UnsupportedClassVersionError: org/talend/osgi/configurator/JarLoaderConfigurator : Unsupported major.minor version 51.0 at java.lang.ClassLoader.defineClass1(Native Method)

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7 Replies
Anonymous
Not applicable
Author

Hi,
Since version 6.0.0, Java 8 is recommended and Java 7 is a minimum. Make sure you installed the appropriate Java version.
Please refer to:TalendHelpCenter:Compatible Platforms and Java environments
Best regards
Sabrina
Anonymous
Not applicable
Author

Thanks xdshi.  I simply followed the download links as seen during the install/start-up process.  This took me here: .
I'll try installing a later version.
Thanks for your help.
Anonymous
Not applicable
Author

Hi,
Let us know if it is OK with you after installing a later java version(java 8)
Best regards
Sabrina
Anonymous
Not applicable
Author

I have the exact same issue, and have installed the latest java version ( 1.8 ) and made appropriate changes to my .bash_profile such that in a shell I see the following:
ken.cluff@ken-mbp-macos ~ $ env | grep JAVA
JAVA_HOME=/sbin/java1.8
ken.cluff@ken-mbp-macos ~ $ ll /sbin | grep java
lrwxr-xr-x   1 root  wheel    65B Jan 21 10:58 java1.8@ -> /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/
ken.cluff@ken-mbp-macos ~ $ env | grep PATH
PATH=/Users/ken.cluff/.rbenv/shims:/sbin/java1.8/bin:/Users/ken.cluff/.rbenv/bin:/Library/PostgreSQL/9.3/bin:/usr/local/bin:/usr/bin:/bin:/usr/sbin:/sbin:/usr/local/MacGPG2/bin
ken.cluff@ken-mbp-macos ~ $ which java
/sbin/java1.8/bin/java
ken.cluff@ken-mbp-macos ~ $ java -version
java version "1.8.0_71"
Java(TM) SE Runtime Environment (build 1.8.0_71-b15)
Java HotSpot(TM) 64-Bit Server VM (build 25.71-b15, mixed mode)
ken.cluff@ken-mbp-macos ~ $ 

But I still can't even INSTALL Talend because the installer ( invoked by double clicking Talend-Tools-Installer-20151214_1327-V6.1.1-osx-installer.app in the finder ) errors out sayong it could not find a valid java on this machine. 

It's as if it's seeing a different environment than I'm seeing in the shell. Do I need ot do the install and the start of talend from inside the shell? 
Anonymous
Not applicable
Author

Hi ken,
Did you configure JDK in Talend studio?
Please refer to kb article about:TalendHelpCenter:Requiring a JDK installation to build jobs starting from version 6.0?
Are you using Talend Installer to install Talend subscription 6.1? Have you already checked document about:TalendHelpCenter:Talend Installer specific prerequisites
Best regards
Sabrina
Anonymous
Not applicable
Author

Hi Culture / Ken, I had the same issue as described by Culture.
After installing the package Java for OS X 2015-001 provided by Apple:
https://support.apple.com/kb/DL1572?locale=en_US
And the Java JDK 8 provided by Oracle:
http://www.oracle.com/technetwork/java/javase/downloads/jdk8-downloads-2133151.html
everything seems to work for me. Maybe it could also be a solution for you. 
Good luck!
Hans
_AnonymousUser
Specialist III
Specialist III

Hi Culture / Ken, I had the same issue as described by Culture.
After installing the package Java for OS X 2015-001 provided by Apple:

And the Java JDK 8 provided by Oracle:

everything seems to work for me. Maybe it could also be a solution for you. 
Good luck!
Hans

Yes that worked!  I was getting the same 'Null' error.  The PDF documentation indicates that JRE needs to be installed, which I did, but it wasn't until I followed your steps and did the jdk8 download did it work.  Thanks!