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How To Reset Password For a Qlik Sense Business Users

Andre_Sostizzo
Digital Support
Digital Support

How To Reset Password For a Qlik Sense Business Users

Qlik Sense Business (QSB) user can reset the password by following below steps. 

Scroll to the appropriate scenario:

  • Scenario 1 - Reset Password from QSB My Qlik
  • Scenario 2 - Forgot Password from the Tenant URL page

 

Scenario 1 - Reset Password from QSB My Qlik


1.  Log in to your Tenant URL or the Tenant URL that you are invited to Ex:  https://<tenat name>.<region>. qlikcloud.com
2. On the top right corner, click on top of your Initial > Account Settings

    User-added image
3. Inside My Qlik page, under Account, next to Password, click Reset.

    User-added image
4. Click Reset password. An e-mail will be sent to the email address used in the original registration with a link to reset your password. Check your spam folder for an email from no.reply@qlik.com.

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5. Click the Reset Password link in that email within 24 hours.

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6. Type a new password. Passwords must be at least 8 characters and contain at least one letter and one number.

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7. Click Reset.
8. You will be back in My Qlik page.


Scenario 2 - Forgot Password from the Tenant URL page
 

1.  Try accessing to your Tenant URL or the Tenant URL that you are invited to Ex: https://<tenat name>.<region>. qlikcloud.com
2.  Click on I forgot my password.

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3. An e-mail will be sent to the email address used in the original registration with a link to reset your password.

User-added image
4. Click the Reset Password link in that email within 24 hours.
5. Type a new password. Passwords must be at least 8 characters and contain at least one letter and one number.
6. Click Reset.
7. You will be directed to your Home page.


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Comments
AdamBS
Partner
Partner

Hey Andre

My client may have mail settings blocking those password reset emails... what is the sender address?

Sonja_Bauernfeind
Digital Support
Digital Support

@AdamBS Let me try and find out for you! 🙂

Sonja_Bauernfeind
Digital Support
Digital Support

@AdamBS Testing it myself, it turns out to be no.reply@qlik.com

AdamBS
Partner
Partner

Thank you - was in the middle of a workshop on SaaS - great to be able to give an answer so fast.

Version history
Revision #:
5 of 5
Last update:
‎2021-03-25 04:02 AM
Updated by:
 
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