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Environment
- Qlik Sense Business
The information in this article is provided as-is and to be used at own discretion. Depending on tool(s) used, customization(s), and/or other factors ongoing support on the solution below may not be provided by Qlik Support.
What to do when receive an Tenant invitation ?
If you do send (or receive) an invitation and try to open this invitation when you already are connected with another username, you could miss the part when you have to choose a password for the account.
Note: This invitation will create a Qlik account based on the email address. If this email already has a Qlik account, then the step 4 won't appear and user will be able to logon directly after step 3.
See below the best practice and steps:
1. When you send an invitation, the status will stay "Pending" until the user will create the account and connect:
2. When you receive the invitation you would need to right click on "Get Started" and click "copy the link address". (Or click "Open link in incognito window")
3. Then you would need to open Chrome or any other browser as "incognito", and past the link here. This link will offer you the possibility to create the needed account:
4. The next step will request you to create a password for this account:
If you are not in incognito and/or already connected with another Qlik account, you will miss this part.
And the solution would be to use the "I forget my password" feature when trying to connect to the Tenant or Qlik.com.
