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NPrinting Designer and Server support in a Citrix or other virtualized windows desktop environments: Is it supported?

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NPrinting Designer and Server support in a Citrix or other virtualized windows desktop environments: Is it supported?

Last Update:

May 4, 2023 12:59:04 PM

Updated By:

Frank_S

Created date:

Apr 29, 2021 6:57:45 PM

Question

  • NPrinting Designer and Server support in a Citrix or other virtualized windows desktop environments: Is it supported?

 

Environment:

  • All supported Qlik NPrinting versions

 

Answer

  • NPrinting has not been approved to run in a Citrix, Amazon VDA or any type of 'virtualized' desktop experience environment. therefore it is not supported. Citrix and VDA desktop technologies are 'virtualized' applications. 

"Qlik NPrinting Engine can be installed on both physical and virtual machines. In both configurations, virtualized applications are not supported. For example, the Qlik NPrinting Engine will not work if it is installed on a different computer from QlikView Desktop, and it is distributed as a virtualized application"

(see related information section below regarding NPrinting Designer requirements)

  • Any use of NPrinting in a virtualized desktop environments (as described above) is the sole responsibility of the customer to manage and configure successfully.

  • Issues related to operation of NPrinting environments in a Citrix or VDA (virtualized desktops) implementation are not supported by the Qlik Support desk. In clearer terms, any issues reported in a Citrix virtualized desktop environment would need to be reproduced in a non-Citrix environment by Qlik Support in order for a resolution to be pursued.

  • Please install NPrinting Designer on a physical supported Windows Operating System computer desktop only.

 

Related information:

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Last update:
‎2023-05-04 12:59 PM
Updated by: