After migrating a report from Staging to Production the report is not working as expected. Further your staging environment is not the same version as your Production environment.
For example:
Not supported: Non-Aligned, Mismatched NPrinting environments (example below):
- Staging Environment - NPrinting Nov. 2018
- Production Environment - NPrinting June 2020 SR 1
Environment
Resolution
- To completely avoid report issues of caused by mismatched versions of NPrinting between different environments ensure your NPrinting environments are aligned to the same version of NPrinting
Supported Aligned, Matched NPrinting environments (example below):
- Staging Environment - NPrinting June 2020 SR 1
- Production Environment - NPrinting June 2020 SR 1
Cause
- Back end schemas will be different between different NPrinting product versions.
- Reports exported from one version of NPrinting to an different version of NPrinting as mentioned in the resolution section of this article will cause unexpected reporting results
Related Information: