The following message might appear when you try to access the recovery link:
Sorry, but we are having troubles signing you in.
Resolution
Verify if the URL you are accessing is correct.
Example URL: https://<tenant name>.<region>.qlikcloud.com/login/recover
Cause
Recovery address in About dialog might be like <tenant name>.<region>.qlikcloud.com/recovery
Related Content
Qlik Sense Enterprise on Cloud Services - What if I accidentally change my IDP configuration?
Qlik Sense Business or SaaS user forgets to copy Recovery Link
Internal Investigation ID(s)
QB-5385