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Qlik Cloud: Unable to access the recovery link

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Qlik Cloud: Unable to access the recovery link

Last Update:

Jun 3, 2022 6:18:08 AM

Updated By:

Sonja_Bauernfeind

Created date:

May 24, 2021 4:53:13 AM

The following message might appear when you try to access the recovery link:

 

Sorry, but we are having troubles signing you in.

 

RecoveryLoginError.jpg

 

Resolution

 

Verify if the URL you are accessing is correct.

Example URL: https://<tenant name>.<region>.qlikcloud.com/login/recover

 

Cause 

Recovery address in About dialog might be like <tenant name>.<region>.qlikcloud.com/recovery

 

Related Content 

Qlik Sense Enterprise on Cloud Services - What if I accidentally change my IDP configuration? 
Qlik Sense Business or SaaS user forgets to copy Recovery Link 

Internal Investigation ID(s) 

QB-5385

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Version history
Last update:
‎2022-06-03 06:18 AM
Updated by: