Right click on the Share Path > Properties > Share Permissions > Add the new service account to have full control
Open Windows File Explorer and navigate to the folder (e.g. C:\Share) > Right click on the folder > Security > Edit > Add the new service account to have full control
Ensure membership in the Local Groups that Qlik Sense requires:
Start > Computer Management
Navigate to Local Users and Groups > Local Groups
Add the new service account as a member of:
Administrators (if using this configuration option)
Performance Monitor Users
Qlik Sense Service Users
Change the service account:
Now for all Qlik service (except the Qlik Sense Repository Database Service) swap the account over by using the Windows services control panel
Start the remaining Qlik Sense Services
Access the QMC to validate functionality, preferably as a previously configured RootAdmin
Access the Data Connections section of the QMC
Toggle the User ID field and change the data connections used by the License and Operations Monitor apps to use the new user ID and password:
Add the RootAdmin role to the new service account*
QMC > Users
Filter on the new UserID > Edit
Add RootAdmin role
*If this account is not existing yet in Qlik Sense, you would need to try to connect to the Hub/QMC with this new account first, in order to be able to see it in QMC>Users.
Execute the License Monitor reload task
Inspect the configured User Directory Connectors and change the User ID and password combination if previously configured.
Go into the QMC > Data Connections section and inspect all Folder data connections to determine all network shares that the service account needs access to. Either change them yourself or alert the necessary teams to provide both Share and NT level access to these shares.
Inspect all Data Connections and ensure that none use the old Service account and password. Follow up with necessary teams to provide access to data sources which used the old credentials.