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QlikView Server crashes often with Error Restart: Server aborted trying to recover by restart

Sonja_Bauernfeind
Digital Support
Digital Support

QlikView Server crashes often with Error Restart: Server aborted trying to recover by restart

QlikView Server service crashes often and randomly with Error Restart: Server aborted trying to recover by restart. Reason for restart: No document purger activity for 120 seconds.

This can occur in some cases where the user has an application with a large number of objects.

QlikView automatically saves and loads the objects layout state in every reload. When this takes longer than 2 minutes, the Restart error appears.



Environment:

QlikView 11.20 SR 3
QlikView 12.00, 12.10
QlikView November 2018 and November 2019 (12.20 and 12.30)

 

Resolution:

 

The Layout State can be disabled from 11.20 SR13 onwards.

The default behavior can be changed by modifying the EnableApplyLayoutState setting in the QlikView Server  settings.ini file, where 1 (default) = Enabled and 0 = Disabled

As it is enabled by default this has to be set to 0 (for Desktop users this can be configured also from the Easter Egg menu).

In a QlikView Server environment, the setting is applied with the following steps:

  • Stop the QlikView Server service
  • Navigate to C:\ProgramData\QlikTech\QlikViewServer
  • Locate the settings.ini
  • Open in a text editor
  • Add the line EnableApplyLayoutState=0 inside the [Settings 7] section and above the [Authentication] section.
  • Start the QlikView Server service





 

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Revision #:
2 of 2
Last update:
‎2021-01-19 05:19 AM
Updated by:
 
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