When a URL containing more than one equal sign in straight table to access OTRS Tickets in the browser, The second "=" of the URL gets encoded to %3D instead of “=”
Example:
URL used:
https://otrs.mycompany.net/index.pl?Action=AgentTicketZoom;TicketID=123456
URL is modified to:
https://otrs.mycompany.net/index.pl?Action=AgentTicketZoom;TicketID%3D123456
Environment
- Qlik Sense Enterprise for Windows any version
Resolution
This is working as designed.
Workaround
To make the URL work as expected use the delimiter "&" in place of ";"
Example- https://otrs.mycompany.net/index.pl?Action=AgentTicketZoom&TicketID=123456
Cause
Qlik Sense does not support separating URL parameters with semi-colon (";"). The official specifications only recommend the semi-colon delimiter for HTTP server implementations whereas ampersand ("&") is the default in most applications (compare e.g. Python's urllib or external JavaScript URL parsers).
Note: Attached qvf for reference.