App with large data models do not show in Insight Advisor chat in Qlik Sense Enterprise on Windows

[Ranganath_DR]

For Qlik Sense Apps with larger data models, scraping calls may take a longer time to complete.

A timeout can be mitigated by configuring the scraping timeout of the nl-app-search HTTP request.

The default value for the timeout (two minutes) can be increased by setting the scraping-request-timeout parameter in the service configuration.

Environment

• Qlik Sense Enterprise on Windows August 2021 Patch 9 and later

 

Resolution

1. Open a Windows File browser and navigate to:
   C:\Program Files\Qlik\Sense\ServiceDispatcher\
2. Locate the services.conf file and create a backup
3. Open the services.conf file in a text editor
4. Add --scraping-request-timeout as shown below: 
   

   [nl-app-search.parameters]
   --mode=server
   --port=${NLAppSearchPort}
   --log-path=${LogPath}
   --qrs-port=${QrsPort}
   --capability-service-port=${CapabilityPort}
   --dps-port=${DataPrepPort}
   --scraping-request-timeout=12m​

   
   You may need to experiment with different timeout values. 
   
   

And this needs be applied on all nodes for multinode environment and need to restart Qlik sense service dispatcher.

Related Content 

Qlik Sense Enterprise on Windows - August 2021 IR to Patch 9

Internal Investigation ID(s):

QB-9228