This error message is shown in QlikView Management Service and Distribution Service logs:
Failed to send message to distribution service. The message is removed from the queue. Error Details: "SendCloudDeploymentCert : Could not find Certificate" Message Type: "SendCloudDeploymentCert" Message Parameter: "4dd58cfe-18f8-4227-8d77-3babf7ff3574"
Environment
- QlikView 12.50 and higher releases
Resolution
The resolution consists in forcing the recreation of the QvCloudCa certificate. Before doing this, it is recommended to create a backup copy of the certificate.
- Create a backup copy of the certificate:
-Press the Windows key + R together to open the Run box.
-Type certmgr.msc and click OK to open Certificates Manager.
- Expand the Personal node in the left pane of the Certificates console.
- Click on Certificates.
- Find the QvCloudCa certificate In the right pane and right-click on it.
- Select All Tasks -> Export.
- Follow the Export wizard and save the certificate in a folder.
- Stop the QMS service
- Remove the QvCloudCa certificate (Right click> Delete).
- Start the QMS Service
Cause
The error message can indicate that the QvCloudCa certificate is corrupted.
