Qlik Community

Knowledge

Search or browse our knowledge base to find answers to your questions ranging from account questions to troubleshooting error messages. The content is curated and updated by our global Support team

Announcements
Q&A with Qlik! New Case Portal, Chat Bot and Qlik Community. Oct. 19th REGISTER TODAY

Opening a QVW file returns error "Access denied! The server () is currently out of Session and Usage Cals. Please contact administrator -129"

Chip_Matejowsky
Support
Support

Opening a QVW file returns error "Access denied! The server () is currently out of Session and Usage Cals. Please contact administrator -129"

Attempting to open a QVW file with QlikView Desktop returns error "Access denied!  The server () is currently out of Session and Usage Cals.  Please contact administrator -129"

 

Environment

  • QlikView Desktop client, all versions

 

Resolution

This error is typically resolved by the following 2 configurations:

  1. User settings for the QlikView Desktop client are stored for each user in %Users%\<Username>\AppData\Romaing\QlikTech.  Ensure that this folder path is excluded from Anti-virus and all other software that performs real-time scanning.
  2. Ensure that the build version of QlikView Desktop is identical to the build version of QlikView Server, if running in the same environment.

 

Cause

The error is misleading since it should happen on QV Server side but in our case the customer is opening a local document (Not Open in Server).   R&D believe that the error message might be misleading and actually being triggered by a Windows Function Error wrongly interpreted by QlikView Desktop:

ERROR_READ_FAULT:  30 (0x1E)

This error basically means "The system cannot read from the specified device"  reference https://docs.microsoft.com/en-us/windows/desktop/debug/system-error-codes--0-499-

 

Related Content

 

 

Version history
Revision #:
1 of 1
Last update:
Wednesday
Updated by:
 
Contributors