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Operation Monitor is failing with - Error: Connector is not responding (System error: ***)

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Albert_Candelario

Operation Monitor is failing with - Error: Connector is not responding (System error: ***)

Last Update:

Dec 6, 2021 4:08:23 AM

Updated By:

Sonja_Bauernfeind

Created date:

Oct 1, 2018 8:35:32 AM

The reload of the Operations Monitor fails with the following error:

Error: Connector is not responding (System error: ***)

 

Environment:

Qlik Sense Enterprise on Windows 

 

The connection query timed out when the default 30 seconds are reached.

 

Resolution:

 

  1. Open the Qlik Sense Management Console
  2. Navigate to Data Connections
  3. Change the String Connection of the connection named QLogs from:
    CUSTOM CONNECT TO "provider=QvOdbcConnectorPackage.exe;driver=postgres;host=QlikServer1.domain.local;
    port=4432;db=QLogs;FetchTSWTZasTimestamp=1;MaxVarcharSize=262144;"
    to
    CUSTOM CONNECT TO "provider=QvOdbcConnectorPackage.exe;driver=postgres;host=QlikServer1.domain.local;
    port=4432;db=QLogs;FetchTSWTZasTimestamp=1;MaxVarcharSize=262144;QueryTimeout=65000;"​

  4. No further action is required. 
Labels (1)
Comments
Prasasiv
Contributor II
Contributor II

Hi,

Even its is failing if we update above suggested action. would be greateful if any other actions needs to be done to make it work.

 

Regards,

Siva Prasad

Sonja_Bauernfeind
Digital Support
Digital Support

Hello @Prasasiv 

We have a comprehensive guide on troubleshooting Operations Monitor and License Monitor Apps in Qlik Sense Enterprise on Windows: Operations Monitor or License Monitor Tasks Do Not Reload - Updated and Verbose - Monitoring Apps.

Should this not help, I'd encourage you to post about your issue on our Deployment and Management forums.

All the best,
Sonja 

Contributors
Version history
Last update:
‎2021-12-06 04:08 AM
Updated by: