If a customer is experiencing an issue with them no longer able to receive any type of Qlik Alerting e-mails (Broadcast, Data, or System) after the alerts are showing as triggered within the Qlik Alerting console.
Environment
- Qlik Alerting (Any version)
Go to
- C:\Program Files\Qlik Alerting\Worker\Daemon and investigate the log file qlikalertingworker.out.log and/or the C:\ProgramData\QlikAlerting\worker.log for the below errors:
Note: Qlik Alerting license expiration date is found in the QlikSense LEF file.
Resolution
Qlik Alerting License has expired. Have the customer's Qlik Account manager reach out to customer to get an updated license.