Change Windows Administrator account password of the Qlik server on Single and Multi Node

[robb183]

Hi to everybody

To increase security my client requested the Windows password change of the administrator account of the Qlik server, I found the links below but I have unclear doubts for which I ask for support:

link:

https://community.qlik.com/t5/Knowledge/How-to-change-the-Qlik-Sense-service-account-password/ta-p/1...

https://help.qlik.com/en-US/sense-admin/February2022/Subsystems/DeployAdministerQSE/Content/Sense_De...

The user CUSTOMER_DOMAIN\qlikadmin  at machine startup runs all Qlik services, I checked in the properties of windows services (Services -> every single QLik service running "Properties" -> Tab LogOn)

- the administrator user
CUSTOMER_DOMAIN\qlikadmin whose password I need to change is not the qlik service owner user (INTERNAL \ sa_repository) to which you see links found items is suggested to change password in monitor rest connections.

-the user who I will have to change the password (CUSTOMER_DOMAIN\qlikadmin) is the owner of other connections, in those connections will I have to change the password in DATACONNECTION of QMC? (I think it's necessary)

- if I change the password to CUSTOMER_DOMAIN\qlikadmin and the same user and password (but without CUSTOMER_DOMAIN\) are in use as super user of Qlik postgress db in central node, do I also have to change password to Qlik application database?

- are there documented problems regarding password changes in a multi-node environment?

@itsupport @Anonymous @Albert_Candelario 

Best regardes

Roberto

[Albert_Candelario · Accepted solution]

Hello @robb183 ,

Thanks for posting.

If the user is the ones who is the owner of the Monitoring apps data connections, then yes, the password needs to be updated on such connections.

If you have a qlikadmin user on the database that one will not be linked to the Active Directory, hence the password change will be unrelated, meaning, no change is needed there.

As far as I know there are no problems, is an administrate tasks that you would need to do to edit the password on all services in all the nodes. Bear this in mind, in case you restart a service and then if fails or if a server is restarted and services are down.

Cheers,

Albert