What AD field(s) correspond to 'inactive' user in QMC?

[doherja]

Hello, for our on-premise Enterprise Sense instance, we populate users from Active Directory. A number of them show up in QMC as 'inactive,' and 'removed externally' in QMC, and I can't find anything in their AD profiles that explain it.  They are current users who log in to Windows daily, are not disabled, and are not due for a password reset.  What attribute(s) in AD cause a user to appear to Sense as 'inactive'?  Thanks.

[Vegar · Accepted solution]

It could be that you have a LDAP filter on your user directory sync config that excluded these users from the sync.

Users that stop beeing included in the AD sync filter will get tagged as inactive and as removed externally.

[doherja]

Thanks, that was it!  We are filtering on a group membership, and the flagged users had been removed from the group.