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Skage
Partner - Creator
Partner - Creator

What determines the user with WIA in Chrome/Edge?

What determines what account is picked up in Sense, client-managed, with WIA when there are more than one domain that are allowed.

We have a customer who are going through a domain-migration within the organization where each user often reside in both domains.

The issue is that some users are identified as belonging to the old domain while most are identified as the new domain.

All users should have their machine included in the new domain but still some are identified as their old users when accessing the hub.

The server is still to be moved, so it is in the old domain.

I need to validate that this isn't a Sense-problem and articulate what IT need to look into.

Currently my main suspect is the browser-profile but I'm not sure if that override the windows-account.

TIA

/lars

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Skage
Partner - Creator
Partner - Creator
Author

Forgot to ping you in the post @Sonja_Bauernfeind