Qlik Sense Mobile Session has expired

[SonPhan]

Hello Qlik-Experts,

i have a question regarding QS-Mobile.

When I try to login on the server with my User Account. I always get this error message:

The session has expired. Tap here to log back in to the Qlik Sense server.

Do you have some idea, how to solve this problem?

Thank you 

Best regards Son

[Vikram_Jayakumar · Accepted solution]

Hi @SonPhan 

If its an android device we are talking about then in most the cases this error is Solved by using a publicly issued certificate