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g_volpini
Contributor II
Contributor II

"You must connect to the Qlik sense server at least once.." error

Hi, 

I added the server successfully but I can't connect and still receive this message: 

You must connect to the Qlik sense server at least once before you can view its contents without an internet connection. Make sure that your internet connection is working and tap the Qlik Sense server again 

I tried to access Qlik sense via browser and I'm able to. I also updated the server link from the browser but nothing changed.

Moreover, the link works for Qlik Sense Desktop.

Any suggest?

Thanks

10 Replies
Daniele_Purrone
Support
Support

Hi! How are you connecting to the server? Directly? Via a reverse proxy? Thanks!

Daniele - Senior Technical Support Engineer at Qlik
If a post helps to resolve your issue, please accept it as a Solution.
g_volpini
Contributor II
Contributor II
Author

Hi Daniele,

how can I check it?

Thanks

Daniele_Purrone
Support
Support

You should probably check with the local IT, they should know that.

Daniele - Senior Technical Support Engineer at Qlik
If a post helps to resolve your issue, please accept it as a Solution.
g_volpini
Contributor II
Contributor II
Author

We're connecting via proxy

sergiorey
Partner
Partner

Hi G_volpini,

We are facing the same issue connecting via proxy.

Did you get any response on this?

Have you solved this issue? 

 

Thanks in advanced!

Kind regards,

Sergio.

g_volpini
Contributor II
Contributor II
Author

hi Sergio, not yet =\

Harrisonpeg7
Contributor II
Contributor II

Any luck figuring out the issues? I am having the same problem 

Shoham
Contributor
Contributor

I have a suggestion - since you keep asking people who encounter this error message what is the network setting and we really don't know... why don't you post the solution for both options.

Thanks

Emmanuelle-Bustos

We are facing the same issue connecting via proxy.

Did you get any response on this?

Have you solved this issue?