Skip to main content
Announcements
See what Drew Clarke has to say about the Qlik Talend Cloud launch! READ THE BLOG
cancel
Showing results for 
Search instead for 
Did you mean: 
Luisanabria
Creator
Creator

LOGIN EMAIL

Hi all,

Hope you can help me, this is a urgent message, my main hosting that provide my mail service was hack and all my information with this domain is vulnerable here in Qlik Sense, thats why l would like to know how can l change my mail to another provitional meanwhile this is fixed

 

Hope you can help me, sorry for the delay, how can l assist you with solving this problem urgently

Regards,

Labels (4)
1 Reply
Lidiane
Employee
Employee

The recommendation is to create a new user with new e-mail, apply the right license, roles and permissions, and then disable the old user.

If you are using SAML Authentication, maybe this case can help you: https://community.qlik.com/t5/Deployment-Management/How-to-change-user-names/td-p/138031 

If none of the options meet your needs, I suggest opening an issue in Qlik Support.

https://community.qlik.com/t5/Official-Support-Articles/How-to-contact-Qlik-Support/ta-p/1837529/red...