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Hi all,
I can install Qlik Sense 2.0. successfully but when I start Qlik Sense it doesn't work, the program doesn't open
I’ve already done:
Uninstall Sense Desktop
Delete everything C:\Users\<user profile>\Documents\Qlik
Delete C:\Users\<user profile>\AppData\Local\Temp
Install Desktop using - Right click Run As Administrator on the setup executable
Into C:\Users\Paolo Macchi\Documents\Qlik\Sense\Log\Trace
I find a log file IT000775_Start_Engine_2015-06-26.log
Severity Timestamp ProcessId ThreadId Message
INFO 20150626T153201.879+0200 6128 7120 Invalid parameter handler set
INFO 20150626T153201.884+0200 6128 7120 ComputerName is IT000775
INFO 20150626T153202.041+0200 6128 7120 Locale(s) set
INFO 20150626T153202.044+0200 6128 7120 QHeap initialized
INFO 20150626T153202.079+0200 6128 7120 Running in desktop mode
INFO 20150626T153202.080+0200 6128 7120 Resource DLL set
INFO 20150626T153202.080+0200 6128 7120 Initiating server license.
In the task manager there is one QlikSense.exe process running
Someone can help me?
Messaggio modificato da paolo macchi 26/'6/2015 17:00 instal log: C:\Users\<user>\AppData\Local\Temp - look for: Qlik_Sense_Desktop_20150624082447_2_SenseDesktop.log
Hi Paolo, thanks for the update - is it safe to assume that "something" in your environment on the other machine caused the installation to fail, we are just not sure what it is yet?
I have seen some uncommon issues where the .NET framework was not 4.5.2, however the new one was not downloaded automatically.
Let me know if you would like to continue to troubleshoot this, or just move on with the new machine can you c an being working with Qlik Sense.
Please mark the appropriate replies as CORRECT / HELPFUL so our team and other members know that your question(s) has been answered to your satisfaction.
Regards,
Mike Tarallo
Qlik
Just Run in Windows Compatibility Mode
Hi Mike,
I think I'll use the "unofficial" computer for now.
Meanwhile I'm going to verify which differences are between the computers...
Thanks a lot
Paolo
sorry but I don't get it,
I use an OS w7 64b, which kind of compatibility should I use?
I went through a similar problem ...
Use Revo Uninstaller Program revomver the current installation
or that already have installed such as .net
- Disable your Antivirus
- Check to Run as board administrator
Run the application - Click the right mouse button and Place to check
"Compatibility Issues"
Windows and will check and you just follow the additional steps
Hi,
Have you tried installing Win 7 SP1?
.NET 4.5.2 requires SP1 according to this page: http://www.microsoft.com/en-us/download/details.aspx?id=42643
Updating to SP1 has resolved similar problems for others.
Best regards,
Thomas
ok I understand
Did we actually find the right answer to this?
My problem look identical to this one?
Hi Peter,
I have not solved my problem...
I'm waiting for the new versions of the PC to do more tests
Paolo