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thiago_justen
Valued Contributor III

Community's profile error

Hey guys,

I'm facing an error into my community's account. As you can see, I'm not able to see my xp points (loading doesn't finish).

Capturar.PNG

Anybody knows how to fix this problem?

Cheers

Thiago Justen Teixeira Gonçalves
WhatsApp: 24 98152-1675
Skype: justen.thiago
1 Solution

Accepted Solutions
sureshqv
Esteemed Contributor III

Re: Community's profile error

No No..

even i was in same issue but i thought my browser fault or something and i cleared all the cache and restart the system all done but in ofc lapy getting same sometimes it showing sometimes not showing

but in my personal laptop its working without any issue.

10 Replies
sureshqv
Esteemed Contributor III

Re: Community's profile error

it seems same to all

i think you opened in Office ? same happened to me in ofc.

but in my personal laptop its showing asusal.

sureshqv
Esteemed Contributor III

Re: Community's profile error

ext_aaq‌  can help on this

thiago_justen
Valued Contributor III

Re: Community's profile error

Chanty,

I opened it in most of devices I could,but I got the same error.

Thiago Justen Teixeira Gonçalves
WhatsApp: 24 98152-1675
Skype: justen.thiago
sureshqv
Esteemed Contributor III

Re: Community's profile error

No No..

even i was in same issue but i thought my browser fault or something and i cleared all the cache and restart the system all done but in ofc lapy getting same sometimes it showing sometimes not showing

but in my personal laptop its working without any issue.

thiago_justen
Valued Contributor III

Re: Community's profile error

I did all of these procedures (clear cache and others) but still facing an error...

Thiago Justen Teixeira Gonçalves
WhatsApp: 24 98152-1675
Skype: justen.thiago
sureshqv
Esteemed Contributor III

Re: Community's profile error

wait for ext_aaq‌ reply

thiago_justen
Valued Contributor III

Re: Community's profile error

I'll do this, Thx Chanty.

Thiago Justen Teixeira Gonçalves
WhatsApp: 24 98152-1675
Skype: justen.thiago
thiago_justen
Valued Contributor III

Re: Community's profile error

Chanty,

This error has been corrected....Now it's working normally.

Thanks for your time and suggestions.

Thiago Justen Teixeira Gonçalves
WhatsApp: 24 98152-1675
Skype: justen.thiago
Community Manager
Community Manager

Re: Community's profile error

Hi Thiago,

Thanks for your post. We were experiencing issues with our points system yesterday and so I created a support ticket for it. Today it looks like the issue has been resolved, but feel free to let me know here if you have any issues crop up again.

Best regards,

Qlik Community Team

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