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sumanta1234
Partner - Creator
Partner - Creator

Actions disabled in Qmc

Hi,

I have rootadmin access still all the actions are disabled:

sumanta1234_0-1615297406431.png

How to make it available. So that I can export & duplicate.

Labels (1)
  • QMC

4 Replies
eliran
Creator III
Creator III

Hi,

 

Out of the box, the rootadmin role should have the option to perform these action.

It must be some security rules have been edited / removed / added.

If you're familiar with the security rules, you can locate the issue there.

 

You can add a new security rule by yourself, with picking the app access template and assign it to yourself or to rootadmin users, see image below.

eliran_0-1615298209378.png

 

Levente_Szittya
Partner - Contributor III
Partner - Contributor III

Hi, I have same issue: More actions are disabled for me however I am root admin. I have created such rule you advised but more actions are still not enabled.

What else setting could prevent users to have access to more actions?

Thanks, Levente

Kalyan2
Contributor II
Contributor II

Hi I have the same issue where actions got disabled after having rootadmin and unable to duplicate app , please help me if anyone got the solution

Vintageologist
Contributor
Contributor

In one case where I had the issue of greyed out app actions, the problem was that the user was RootAdmin but did not have a professional user license allocated to him. Maybe that could also be the case here.