I'm trying to configure the AD in the QMC through "Generic LDAP". As you can see in the screen, everything is correct and when I start the sync, the status is "External fetch" and after 3 or 4 minuts the status goes in "idle".
After the sync, the added users are 0 and checking the logs i found these things:
qlik_adm Started synchronizing all users for .....
qlik_adm Started syncing users
qlik_adm Retrieved 46726 entities from directory 'AD' of type Repository.UserDirectoryConnectors.LDAP.GenericLDAP
qlik_adm Recursive group hierarchy discovered at CN=fff_usr,OU=tgd_Metaframe,OU=ghf,OU=SFG,DC=SFP,DC=POT,DC=MTG,DC=com in AD; breaking the chain here
qlik_adm Recursive group hierarchy discovered at CN=fff_usr_12,OU=tgd_Metaframe,OU=ghf,OU=SFG,DC=SFP,DC=POT,DC=MTG,DC=com in AD; breaking the chain here
qlik_adm Database done with 0 users and 46726 groups in user directory (AD)
qlik_adm Ended saving users in repository
qlik_adm Finished synchronizing all users for ....
Do you know what's going on and why the QMC does not add users?
Thank in advice.