Qlik Community

New to Qlik Sense

Discussion board where members can get started with Qlik Sense.

Not applicable

After Updattion to 3.0 Qlik Sense not opening

I have recently updated my qlik sense to new version 3.0

but this is not opening up, i have tried several times, but not opening.

when i uninstall and install previous version , it works fine but when upgrade it , it shows as black(as attached)

please help!!!!

Tags (1)
11 Replies
undergrinder
Valued Contributor II

Re: After Updattion to 3.0 Qlik Sense not opening

Hi Suraj,

There are some thread, I suggest you search this forums.

My problem based on multi part username (I don't know, whou suggested, that it can be a problem) - eg.: at John Doe account doesn't work, but at JohnDoe account it works fine.

If you're using a private computer with sysadmin rights, open a command line with administration privileges and write:

net user johndoe /add

then enter this account and install Qlik Sense 3.0

I think this is very lame

G.

jayaseelan
Contributor III

Re: After Updattion to 3.0 Qlik Sense not opening

Hi,

   Try this, Go to Task Manager and End all the Qlik Sense tasks then Open the Qlik sense tool.

undergrinder
Valued Contributor II

Re: After Updattion to 3.0 Qlik Sense not opening

Hi Jayaseelan,

What does Qlik Sense Tool meaning? Are you thinking about QlikSense.exe or it is an other tool?

G.

Not applicable

Re: After Updattion to 3.0 Qlik Sense not opening

Not Working,, Still Blank Page

Not applicable

Re: After Updattion to 3.0 Qlik Sense not opening

Not working....

miguelbraga
Valued Contributor III

Re: After Updattion to 3.0 Qlik Sense not opening

Hi there,

Did you kill the Qlik Sense Service Dispatcher process in the task manager?

When done, go to windows menu / Qlik Sense / Qlik sense desktop (not the one shortcut installed during setup) or go

to C:\Users\[yourUserName]\AppData\Local\Programs\Qlik\Sense\QlikSenseBrowser

and right-click "Run as an administrator".

Regards,

MB

timosdna
New Contributor III

Re: After Updattion to 3.0 Qlik Sense not opening

Thanks for this tip. It worked.

Here's what I did: I have a multi-part Windows 10-account like "John Doe". Qlik Sense 3.0 doesn't start (it gives a blank screen). When I installed Qlik Sense from another Windows 10 account, on the same laptop, like "John", Qlik Sense worked immediately.

timosdna
New Contributor III

Re: After Updattion to 3.0 Qlik Sense not opening

Oh, and what's more.. After I installed it through an account with one name ("John") it also works with the multi-part account ("John Doe").

And yes, I tried reinstalled QlikSense multiply times before and reinstalled the previous version (it worked) etc. Only after I installed it with the single-part account ("John") it worked.

(Never thought I would ever write about a single of multi-part accountname... ).

kristy_wedel
New Contributor II

Re: After Updattion to 3.0 Qlik Sense not opening

I had a similar problem. When I tried to open C:\Users\<UserName>\AppData\Local\Programs\Qlik\Sense\QlikSenseBrowser\QlikSenseBrowser.exe it did not work. I was able to open Qlik Sense 3.0 from C:\Users\<username>\AppData\Local\Programs\Qlik\Sense\QlikSense.exe though. Does that work for you?

Community Browser