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After Updattion to 3.0 Qlik Sense not opening

I have recently updated my qlik sense to new version 3.0

but this is not opening up, i have tried several times, but not opening.

when i uninstall and install previous version , it works fine but when upgrade it , it shows as black(as attached)

please help!!!!

11 Replies
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Specialist II
Specialist II

Hi Suraj,

There are some thread, I suggest you search this forums.

My problem based on multi part username (I don't know, whou suggested, that it can be a problem) - eg.: at John Doe account doesn't work, but at JohnDoe account it works fine.

If you're using a private computer with sysadmin rights, open a command line with administration privileges and write:

net user johndoe /add

then enter this account and install Qlik Sense 3.0

I think this is very lame

G.

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Creator III
Creator III

Hi,

   Try this, Go to Task Manager and End all the Qlik Sense tasks then Open the Qlik sense tool.

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Specialist II
Specialist II

Hi Jayaseelan,

What does Qlik Sense Tool meaning? Are you thinking about QlikSense.exe or it is an other tool?

G.

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Not applicable

Not Working,, Still Blank Page

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Not applicable

Not working....

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Specialist III
Specialist III

Hi there,

Did you kill the Qlik Sense Service Dispatcher process in the task manager?

When done, go to windows menu / Qlik Sense / Qlik sense desktop (not the one shortcut installed during setup) or go

to C:\Users\[yourUserName]\AppData\Local\Programs\Qlik\Sense\QlikSenseBrowser

and right-click "Run as an administrator".

Regards,

MB

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Contributor III
Contributor III

Thanks for this tip. It worked.

Here's what I did: I have a multi-part Windows 10-account like "John Doe". Qlik Sense 3.0 doesn't start (it gives a blank screen). When I installed Qlik Sense from another Windows 10 account, on the same laptop, like "John", Qlik Sense worked immediately.

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Contributor III
Contributor III

Oh, and what's more.. After I installed it through an account with one name ("John") it also works with the multi-part account ("John Doe").

And yes, I tried reinstalled QlikSense multiply times before and reinstalled the previous version (it worked) etc. Only after I installed it with the single-part account ("John") it worked.

(Never thought I would ever write about a single of multi-part accountname... ).

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Contributor II
Contributor II

I had a similar problem. When I tried to open C:\Users\<UserName>\AppData\Local\Programs\Qlik\Sense\QlikSenseBrowser\QlikSenseBrowser.exe it did not work. I was able to open Qlik Sense 3.0 from C:\Users\<username>\AppData\Local\Programs\Qlik\Sense\QlikSense.exe though. Does that work for you?