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lishuang
New Contributor III

An Error About "Unsupported file format"

Hi Friends,

  I downloaded a few QVF files, but several of them always got an error when they opened it.

error.png

Thanks in advance!

5 Replies
devarasu07
Honored Contributor II

Re: An Error About "Unsupported file format"

Hi,

Are you using personal edition? I.e: Personal edition cannot open a document saved by a licensed QlikSense  client,

If you have QlikSense  Server you can lease license from that.  Thanks

lishuang
New Contributor III

Re: An Error About "Unsupported file format"

I'm using Sense Server 2017 June. I got rid of section access.I also copied it,but did not change.

chooco_co
Valued Contributor

Re: An Error About "Unsupported file format"

Hi,

Can you info what error on your screenshot?

Regards

Marco

lishuang
New Contributor III

Re: An Error About "Unsupported file format"

"Unsupported file format",thank you.

chooco_co
Valued Contributor

Re: An Error About "Unsupported file format"

Hi,

Is it corrupted file or file not successfully downloaded.

can you share link where you download your file so i can try it on my machine.

Regards,

Marco

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