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par_stjernberg
New Contributor

Apps will not start from iPad

I have set up a Sense Server. I can run the apps from a PC but when I log on from an Ipad I only see the apps in the hub, but nothing happens when I try to start them.

5 Replies
pwd
New Contributor III

Re: Apps will not start from iPad

Hi Pär,

What browser are you using? There has been some issues opening application in the latest version of chrome. I would also make sure you are on latest iOS version (8.3).

Are you opening it on the same network? Or 3G/4G? Sense needs to establish a Websocket connection so if there is anything interrupting that (proxy for example) there could be issues.

par_stjernberg
New Contributor

Re: Apps will not start from iPad

Hi Per

I tried to open the app from Safari browser, OS is iOS 8.3. It works fine from an Android phone. I wil investigate if there is any difference between the local network and 4G.

hja
Contributor

Re: Apps will not start from iPad

Make sure to turn off 'Private' web viewing. 

1. Launch Safari.

2. Click onto the tab for opening a new tab.

3. Turn off 'Private'.

reddys310
Honored Contributor II

Re: Apps will not start from iPad

Hi Par,

I faced the same issue as well. Its a simple fix.

In the management console, under the proxy settings , check the "enable http". Doing this you will be able to access Qliksense through http://xxx and doing which the http port will be open.

This will allow you to view the dashboards on ios devices as well

Hope this helps

- Sangram Reddy.

yatra_qlik
New Contributor

Re: Apps will not start from iPad

Sangram,

Is there any other way other than enabling HTTP. Isn't it unsafe?

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