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Can not load data to Qlik Sense (Long time)

In Qlik Sense New Version (September)

I repair program or uninstalled, re-installed 3 times but it can not work.

When I open Qlik Sense Desktop, It seem work normally until I try to load file to new app.

It can choose source file but very very long time loading (more than 10 minutes although my test file only have 10 records excel). So I can not wait and click cancel, I think there is something wrong in my Qlik Sense.

Please help to suggest.

JK

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