we have a QlikSense app which has a button users can click-through to open up an .xlsx document which is located on the shared drive - the document opens as you would expect. The users enter some text to the .xlsx document as re-save it to the same location. This also works as expected.
what we can't manage to sort out is being able to successfully re-open the document with those text changes. we can't be sure but, it looks like original the un-edited document might be somehow cached by the browser, even though when changes have been made and saved successfully to the shared drive. the browser we use is Edge (corporate policy is that we can't use any other browser) , we ae currently on 64-bit version 103.0.1264.64
can anyone suggest a solution please?
many thanks in advance